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AASP-MN Mech XChange

October 29, 2015 @ 4:00 pm - 6:00 pm

In this session, you’ll have the opportunity to take part in two roundtable discussions:

  • Customer follow-up and retention: Email, text or good, old-fashioned telephone? Outsource to a third party, or keep it in-house? “They” say that it costs anywhere from 5 to 30 times more to acquire a new customer than to keep an existing one. Come prepared to share your ideas and best practices for retaining customers.
  • Vehicle inspections: Electronic, paper or other technology solutions? Learn about the various options currently available to the industry. Discuss the method and means that works best in your shop. Learn about the tried-and-true ways (as well as those tried and failed!) of other shops.

Details

Date:
October 29, 2015
Time:
4:00 pm - 6:00 pm
Website:
www.aaspmn.org

Organizer

AASP-MN
Phone:
612-623-1110
Email:
aasp@aaspmn.org
Website:
www.aaspmn.org

Venue

Superior Service Center
3425 Washington Drive
Eagan, MN United States
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